Consultancy

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Perhaps the most useful way of analysing the process is to consider its purposes; clarity about goals certainly influences an engagement’s success. 

Here are consulting’s eight fundamental objectives, arranged hierarchically:

1. Providing information to a client
2. Solving a client’s problems
3. Making a diagnosis, which may necessitate redefinition of the problem
4. Making recommendations based on the diagnosis
5. Assisting with implementation of recommended solutions
6. Building a consensus and commitment around corrective action
7. Facilitating client learning—that is, teaching clients how to resolve similar problems in the future.
8. Permanently improving organizational effectiveness